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  3. Product Faults & Troubleshooting

Product Faults & Troubleshooting

I think my starter kit may be faulty (checklist)

  • Problem with a kit I bought from a store
  • My e-cigarette (pen kit) kit won't work
  • My e-cigarette makes a noise
  • The button keeps blinking

Battery Issues

  • My battery will not hold a charge
  • My battery will not fire

Pod Kit Issues and Troubleshooting

  • My Refillable Pod Kit (eg. CYNC, Boulder, Limitless Pulse, MyJet) tastes burnt
  • My Pod Kit tastes burnt

Faulty Disposable E-Cigarettes

  • My disposable e-cigarette keeps flashing
  • My disposable e-cig is producing no vapor