Where is my tracking email?

Want an estimated shipping date for your order?

As soon as your order leaves our warehouse we will send your tracking number via email. It also will sometimes happen that the package will miss a scan but is still progressing to your destination. It will be scanned again soon so please check your tracking again in 12 hours. 

Remember, we dispatch Monday to Friday, so if an order is placed after 4pm on a Friday, or over the weekend, you will not receive your tracking reference until Monday afternoon when your order leaves our warehouse.

Note to AOL and icloud users: If you are not getting your tracking emails, you will need to change a setting. From the AOL Desktop software, click "Settings" and then click "Spam Controls" in the Communication and Organization section. Delete noreply@electrictobacconist.com from the Sender Filter list and then click "Save."

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