The CYNC might take a little getting used to--this is what we found when we tried it:
Try taking a slow, deep draw and this should remedy your problem.
Failing this, try switching the pod for another. We have heard from customers that one pod works better than the other, which we've passed onto the manufacturer.
If you're still experiencing issues, or are unsatisfied with the performance of this product, you can contact us here.
Submit a ticket