I want to return an item (non-faulty)

Changed your mind and want to return an item or order that you no longer want?

Non-faulty items may be returned within 14 days of delivery provided the packaging remains unopened and are in the same condition as they were sold. E-liquids and disposable e-cigarettes are excluded from this policy and are only returnable if faulty.

Please contact the team here if you wish to return an item.

Submit a ticket

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