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When will my order ship/arrive?

Our warehouse operates seven days a week (outside of public holidays), so picking and packing is continuous throughout the day.

If you order before 4pm Monday to Friday your order will go out the same day (or on the rare occasions there is an issue regarding your order, we will contact you to let you know).

For weekend orders, orders are picked up by our shipping carriers on most Saturdays but usually do not go anywhere else until Monday morning.


Our orders ship from Boulder, Colorado so even on our standard shipping method will mean you should receive your package within 5-7 business days, but this can depend on whereabouts you are based within the United States.



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