Fault with VUSE Solo Kit

A lot of the time, VUSE issues can come from the battery, rather than the cartridge. If you are experiencing issues with faulty cartridges, or cartridges that don't seem to last as long as usual, it's possible that you need to buy yourself a new starter kit which will contain a fresh battery. In fact, if using regularly, we advise that you change your VUSE Solo battery every 4-6 weeks.

If you're still experiencing a problem, feel free to open a support ticket with us and one of our product specialists will be able to help. 

Submit a ticket

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