Products

Boulder

• My Boulder Rock kit is blinking/has stopped working
• My Boulder Rock will not charge
• How to turn the Boulder Rock on

JUUL

• My JUUL stopped working/is not charging
• My JUUL has started to taste bad (dry hits)
• My JUUL is leaking
• How long is the JUUL warranty period?
• What happened to JUUL Classic Tobacco pods?

Phix

• My PHIX starter kit won't charge
• My PHIX stopped working/is not producing any vapor

VUSE

• Fault with VUSE Solo Kit
• Fault with Vuse Vibe kit
• My VUSE Solo is flashing white and red
• How long does it take to charge VUSE batteries?
• Discolored or faulty VUSE Alto Pods

General

• VG (Vegetable Glycerin) Information
• What happened to Totally Wicked?
• Do nicotine free e-liquids contain nicotine?
• Has FIN been discontinued?

BLU

• Can I use my BLU points with this website?
• BLU product quality issue