My Boulder Rock will not charge

Problems charging your Boulder Rock?

The first thing to check is that the USB source has power. If you charge on a computer or laptop, ensure it is switched on. If one USB port does not work then try a different port. You should also try a USB wall adapter if none of the USB ports on your computer is charging your Boulder Rock. The light on the battery should illuminate when it is being charged and will go out when charging has completed.

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