I didn't get a 10% off first order discount

Some customers are offered an incentive to sign up to our newsletter (usually an offer for 10% off first order).

If you were promised this and cannot find your coupon, there should be an email in your inbox entitled Welcome to the "Electric Tobacconist Newsletter!". This email is auto-triggered when you tick the box in checkout to sign up to our newsletter. Please check your spam filter if you cannot find it and let us know if you're still having any problems with this by submitting a support ticket.

Unfortunately this discount is only valid on your very first order with us.

Submit a ticket

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