Some customers are offered an incentive to sign up for our newsletter (usually an offer for 10% off their first order).
If you were promised this and cannot find your coupon, there should be an email in your inbox entitled "Welcome to the Electric Tobacconist Newsletter!". This email is auto-triggered when you tick the box in checkout to sign up for our newsletter. Please check your spam filter if you cannot find it, and let us know if you're still having any problems with this by submitting a support ticket.
Unfortunately, this discount is valid only on your very first order with us.
Submit a ticket