Electric Tobacconist
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Trouble Placing an Order
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Trouble Placing an Order
Credit Card & PayPal Issues
Are my card details safe?
My payment was declined by PayPal
Why was I charged a foreign-transaction fee?
I can't change my card details
What is a CVV2 number?
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Discount Code Questions/Issues
How do I apply a discount code?
How to use e-wallet store credit (not usable with PayPal)
I forgot to use my discount code
I didn't get a first order discount
New Jersey (NJ) - "Discounts are not allowed in your delivery state"
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Website Problems
How do I log out?
I did not receive an order confirmation email
Forgot password? Here's how to change it
No button to submit order/continue checkout
Product Quantity Limits (aka Maximum purchase quantities)