Trouble Placing an Order

Credit Card Issues

• Are my card details safe?
• What is a CVV2 number?

Discount Code Questions/Issues

• How do I apply a discount code?
• How to use e-wallet store credit
• I forgot to use my discount code
• I didn't get a first order discount
• MA, NJ, NY: "Discounts are not allowed in your delivery state"

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Website Problems

• How do I log out?
• I did not receive an order confirmation email
• My state isn't on the "no ship list", but I can't place an order
• "Email already exists" - can't login
• Forgot password? Here's how to change it

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