"Email already exists" - can't login

Having trouble logging in and getting the error message "email already exists"? This is usually caused by customers trying to login on a cell phone and using the Registration tab (i.e. telling our system that you are a new customer) when you should in fact be using the Login tab. 

Submit a ticket

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.