Other Articles

Website help

• How to find your order reference number
• How do I unsubscribe from your mailing list?
• I am having problems with your queue system

General Website Questions

• Why we do not offer wholesale/bulk/business purchases
• Do you sell cannabis oil/CBD?
• Are you a subscription service?
• Why can't I order over the phone?
• Are the products we sell 100% genuine?

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General Product Questions

• I want to contact VUSE direct
• Which e-cigarette is most like my favorite cigarette?
• How to authenticate a Puff Bar bought from us
• Why some products appear out of date when they might not be

Cue

• Cue Vapor System won't turn on
• All you need to know about ET's partnership with Cue Vapor

Leap

• All You Need to Know About ET's Partnership with Leap Vapor

PMTA

• Which brands and products are going through PMTA?