How long will it take to hear back after submitting a support ticket?

Our team works 6 days a week, so after you've submitted your ticket, we will get back to you within 24 hours (usually quicker!)

Please look out for an email from Electric Tobacconist (hello@electrictobacconist.com), and be sure to check your spam or junk folders if it has been longer than 24 hours.

Submit a ticket

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