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I sent in ID. How long does age verification take?

Please note: as of December 2019 all customers need to be 21 or over to be approved for purchase (this includes military)

If our system can match you in the checkout process, age verification takes seconds to approve.

If you were required to submit ID, it should take under 12 hours. Outside of public holidays, our team works six days a week (Monday–Saturday), with age verification checks made as a priority throughout the day.

If you require an update on your age verification approval, you can always contact the team by clicking here.



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